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They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. https://join.liveops.com/work-from-home-call-center-jobs/ Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. To find out more, read our Privacy Policy and Cookie Policy. Copyright 2023 Okta. See all features. No matter what industry, use case, or level of support you need, weve got you covered. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Support staff employees are great and work hard to keep us busy and motivated. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. We didnt just evolve the remote contact center model, we revolutionized it. Find top links about Liveops Nation Login along with social links, FAQs, and more. The integrations looked complex. Guide customers through the claims process. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Password Remember me Or, sign in using: Unlimited Flex Vacation New Parent Leave Protection. Want to become a Liveops agent? I still love it., You make your own schedule. Its a good company depending on the project you are on. McAfee and Norton were almost a tie but by far the most popular amongst agents. We've been partnering with Liveops since 2010 for all our inbound needs. Scottsdale, AZ 85257. Their consistency, professionalism and customer service are unparalleled in the industry. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Come on board! Copyright 2023 Liveops, Inc. All rights reserved. Apply now and a member of our team will work quickly to review your application and provide next steps. When someone leaves, they're deactivated. Login here. Life doesnt always run on a schedule. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Login. GROW YOUR BUSINESS Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. If you have not created a ticket yet then you would need to register or create a new ticket to begin. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. One where youre provided with free warm leads? Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. You can also manage cookies in your browser settings. Apr 04, 22 (Updated: Sep 19, 22) Read more. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Our Offices. Take our quick quiz and well recommend our top client matches for you. Conducting inbound/outbound customer service calls. I still love it., I strongly recommend not working for this company. Here's everything you need to succeed with Okta. Help patients get the most out of treatment plans. Are you an employee? Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Learn about Liveops Enterprise Solutions Click Here . ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Creatively solving problems. Intelligent Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. See Capabilities for more details. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Still have questions? Login - LiveOps Inc. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Then Liveops is looking for you! Be the customer care voice of top brands, providing best-in-class service. Companies across a variety of industries trust Liveops to provide virtual contact center services. HSA and PPO Options National and Local Networks Retirement. Pay, Vacation time, You get to work from home. Now we can focus on making sure IT is partnered with the business in everything they do.. Group Linking Link Okta groups to existing groups in the application. Find Out How & Apply . Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Want to become an Independent Liveops Agent. Apply now and a member of our team will work quickly to review . Looks like you have Javascript turned off! The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Forgot your password? Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Money is amazing, but like every job there are flaws. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Login. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Is Liveops nation legit? When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Gift Matching Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Submit ticket. They love it because it does what it's supposed to do.. Check the Eligibility requirements and make sure were currently accepting applications in your state. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. To find out more, read our Privacy Policy and Cookie Policy. Forgot Password Enter the email address associated with your account. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. You can actually enable a person to get to an application through the Okta platform. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Want to become a Liveops agent? Whats it like to be self-employed and provide virtual contact center services? Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. You can make money teaching it online. Support. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Not everyone will be as precious with your business as you are. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Join the revolution of the modern contact center! Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Copyright 2023 Liveops, Inc. All rights reserved. The cons are being able to work in your own home. But what good is making your own schedule if you cant get a schedule? People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. . Goodbye long commutes, rigid schedules, and busybody managers. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Love the flexibility of the jobs, but wish training was paid. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Keep in mind, the more you service, the higher your earning potential! We cant do this. Easy global collaboration. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Thats up to you. Earning potential. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Onboarding employees has become much more efficient. Our developer community is here for you. Set your own schedule to work around your life. process. The background check requires a $24.99 processing fee paid directly to our vendor. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. And, no calls equals no pay. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Actual earnings may vary depending on client opportunity and support required. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Moreover, the site demands that you have all sorts of equipment, which you supply yourself.