tradesy return policy for sellers

I finally disputed it with the credit card company. I return the bag to Tradesy for authentication and received a refund. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Poshmark allows you to post an unlimited number of products on its platform. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. Im likewhat? I do not shop with tradesy any longer. To clarify, our team has actually been working remotely as we no longer have a headquarters. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Tradesy will now return most items to sellers (they would previously resell themselves). Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. Dont dream of branded item if you are cheap. Just wanted to be sure the correct final amount was charged to MasterCard. Thank you! We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. If the item is found to be a replica you will be refunded in full. You'll find more information on how to return an item to a Professional Seller just here. Thanks so mucg Affirm, allows me to get great items and look like You always make it easy to purchase with Affirm, Always been a pleasure, It's effortlessly. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. It offers free shipping for all products except wedding gifts. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This means that you can only list 250 products per month. and now im not sure what to do or how to return that fake purse. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. And that Tradesy won't be on my side. Isa. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Some sellers seem more conscientious about this than others. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. I just had a worst experience with customer service also. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Banking services provided by Piermont Bank, Member FDIC. No explanation why, nor when I can expect my property back. Took a chance. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. I was very suspicious of Tradesy at first, because it essentially seems to be Poshmark for designer goods. This is to enable you to attract customers. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. They not gonna pay you for your damaged returns. IT DOES NOT! We'll see what happens. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. After successfully creating an account, you can begin buying and selling on Tradesy. This company does not typically respond to reviews. Like Tradesy, people buy and sell clothing and accessories on eBay. Is the commission rate different on Vestiaire Collective? I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. So pleased. Although this did not work out with the seller, the platform backed me up. The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. It should be displayed hung or on a mannequin. Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. Now it is Vestaire and nobody will help me. My husband and I were looking for my first Chanel bagfound it! Can You Pay Off a credit card with another Credit card? In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. In addition, the high costs and slow pay has made customers question Tradesys professionalism. If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. I hope this is shipped asap as I have a wedding in two weeks. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. He never told me what the exact issue was and what was misrepresented. 5 star recommendation! Completing the purchase was relatively simple, quick and frustration free. Tradesy has a user-friendly mobile app that makes it one of the standout features of the Tradesy experience. To us, your feedback is everything, wed love to hear from you. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Using your earned money to make more money for themselves. But all the reviews said it was legit and I could not find the item anywhere else. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. You can choose to disable the option to make an offer on an individual item or your entire closet. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. I am very happy with my LV Nice BB. To us, your feedback is everything, wed love to hear from you. I sold a purse for $1050, my take home was $778.24. You can use this space to go into a little more detail about your company. The authentication card was also missing and there was no dust bag as listed. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I was anxiously hoping that I made the right decision to purchase this item. While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. Awesome deals for authentic designer merchandise & accessories. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. You can make money teaching it online. The seller payout process is HORRIBLE. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! i'd like to see if others have had problems this particular seller. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Gain trust and grow your business with customer reviews. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. LOVE IT and very easy to use and several opinions to pay for your product. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. I'll never purchase anything from this scam company. !I do not recommend this site for sellers !! Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. These earrings are 100% fake and look awful. If you have any other questions or concerns please dont hesitate to reach out. I love the site!! getting nervous about this. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. Hi James,We recently reviewed your feedback and wanted to follow up with you. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. On eBay, you are limited to 250 free listings. The product is outstanding but it took longer to get it than I expected. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. So I'm praying I can find one thing that j actually like that is not fraudulent! I received my order even earlier than expected. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). I have used you guys in the pass, Great Customer Service. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. How fraudulent!! If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. I'll be checking with you first on all my luxury purchases. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. Literally no other app does this. See more here. Don't put your stuff on this site. I can trust Tradesy sellers to be upfront and honest. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. It came beautifully packaged. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Many online sales platforms have problems attracting customers to their sites. Hi Sandra, We hate that you had a bad experience. Any item priced below $100 USD has a fixed selling fee of $12 USD. Autor de l'entrada Per ; Data de l'entrada calexico west port of entry hours; 12 month libor rate 2021 . Smaller size different color! This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. Super easy to navigate the site and search for specific items. Looking for a nice leather purse. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. Came upon the site by accident - searching for a gift no longer available for purchase in the store. They take your money and don't give it to you. The person who started the class usit actin has proof of same. It was overall a great experience! Apparently they resell the items on another site. It goes against our guidelines to offer incentives for reviews. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. I'm honestly confused why it hasn't sold for so long, but that's beside the point. They will also refund a sale without any communication with the seller, they don't even tell you why. no one likes to get ignored, especially when spending a thousand $$$$. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Tradesy Restricted Items: Keep These Off Your List. The high costs and slow pay earned Tradesy a substandard Husl$score. Two days later the bag of my dream bag arrived. Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. Like most e-commerce sites, Tradesy has a shipping fee. Since negative online Tradesy reviewers are typically upset over misrepresented sales, this feature is very important. This buyer probably knows how to cheat the system because they have sold many items on Tradesy. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. I think it your database could be updated. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. However, Poshmark reportedly has a large audience of over eighty million users. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. Please dont sell high end items in Tradesy most likely get back a fake or used item. I don't want another piece of junk from them I just want a refund and never deal with this company again. Bought a Chanel bag that doesn't look like anything they showed. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Heres what happens next. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. Wish the sellers would provide more details of items for sale as some listings are bare minimum. It was easy to place the order, the shoes came in as promised. Thank you! Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. However, this doesn't apply to wedding items. However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. These include undergarments, children's toys, hazardous materials, tobacco products, and many others. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. I like to browse extensively before making a purchase. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? OneShop is a financial technology company, not a bank. i checked her sold items and she sold about 6 of the same bag with the same photos. We also ensure all reviews are published without moderation. Just needed a special dress and there's no where to shop. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. The seller was on vacation when I made my purchase, she let me know when it would be sent.