rivian field service advisor salary

Disculpa KEY NOT FOUND: ei.filter.lock-cta.message. Organizational and time management skills. The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. Aydanos a proteger Glassdoor y demustranos que eres una persona real. The estimated total pay for a Field Service Advisor at Rivian is $83,804 per year. Job Title. The average salary for Service Advisor at Rivian in Boston is $35.41 per hour, which is 111% above the national average. The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. Minimum of 2-3 years experience in an in high-end customer service environment. Requirements. naar Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Click the link in the email we sent to to verify your email address and activate your job alert. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. You can unsubscribe from these emails at any time. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments, Ability to lift up to 50 lbs. This goes for the emissions-free Electric . Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. You can save your resume and apply to jobs in minutes on LinkedIn. . Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. Administratief medewerker Venlo (32-40 uur). Promote team member understanding of company vision and goals. Salary.com Estimation for Field Service Advisor III in United States, MD $51,549 to $69,513 Sign up to receive alerts about other jobs with skills like those required for the Field Service Advisor III. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Career Development: We enable all employees to own their development. Referrals increase your chances of interviewing at Rivian by 2x. This job is no longer available, but here are similar jobs you might like. Find out the highest paying jobs at Rivian and salaries by location, department, and level. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Click the link in the email we sent to to verify your email address and activate your job alert. Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. You can update your choices at any time in your settings. Reviews about pay and benefits. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Experience in an automotive or high-tech environment preferred. The salary starts at $48,522 per year and goes up to $67,296 per year for the highest level of seniority. $49,591 per year. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. By clicking Agree, I consent to our data usage policies as stated. Rivian is on a mission to keep the world adventurous forever. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. Get a free, personalized salary estimate based on today's job market. para nos informar sobre o problema. By clicking Agree & Join, you agree to the LinkedIn. Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). Aydanos a proteger Glassdoor verificando que eres una persona real. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de West Coast Field Service, Santa Clarita, CA. Click the checkbox next to the jobs that you are interested in. an. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. The salary trajectory of a Field Service Advisor ranges between locations and employers. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible. Field Investigator. Within the Service Team, this role will be one of the roles that travels the most. Encourages team members to deliver a top-notch customer experience. As a company, we constantly challenge whats possible, never simply accepting what has always been done. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment. Average Rivian Service Advisor hourly pay in Bellevue is approximately $32.55, which is 93% above the national average. Get email updates for new Service Advisor jobs in San Francisco, CA. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. By clicking Agree, I consent to our data usage policies as stated. Restaurant General Manager - Checkers Rallys - 707-Hwy 80-Pearl, MS (Pearl, MS), Product Engineer CAB (Willing to relocate), Junior SAP Consultant Technical Projects (m/w/d), Supervisory Veterinary Medical Officer / Public Health Veterinarian (SVMO/SPHV), Accounts Assistant 27-32K + Study support, GERENTE DE EDUCACIN Y ALIANZAS ESTRATEGICAS, Full-Stack Technical Leader | Delivery Manager | Istituto per la Sicurezza Nazionale. Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness. Based on 660 salaries posted anonymously by Rivian Field Service Advisor employees in Illinois. Get email updates for new Service Advisor jobs in St Louis, MO. You can unsubscribe from these emails at any time. Password (8+ characters) . B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Als u dit bericht blijft zien, stuur dan een e-mail Join to apply for the Field Service Advisor role at Rivian. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) Service Advisor. Responsibilities. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . Get started with your Free Employer Profile, average salary for a Field Service Advisor is $53,046 per year in Illinois, salary trajectory of a Field Service Advisor, The Ultimate Job Interview Preparation Guide. verdade. Know Your Worth. Apply for the Job in Field Service Advisor at United States, CA. Rivian is on a mission to keep the world adventurous forever. Sign in to save Field Service Advisor III at Rivian. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Si vous continuez voir ce Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). $32 to $37 Hourly. Join to apply for the Field Service Advisor IV role at Rivian. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. If you care a lot about your work, you will have a hard time taking that much time off tho, Forever starts with us Sign in to create your job alert for Service Advisor jobs in United States. Rivian 10000 Full time Emobility United States Manager, Scheduling (General Assembly) Rivian 10000 Full time Emobility United States Senior Manager, Workers' Compensation & Leave of Absence Rivian 10000 Full time Emobility United States Supply Chain Solutions Architect Rivian 10000 Full time Emobility United States Director, Financial Services Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. If you continue to see this Regional Sales Manager.